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About Us

About Us

Australis Gifts is a website owned and operated by Australiana Online Pty Ltd. We are located at Coffs Harbour on the mid-north coast in the State of New South Wales, Australia. Australiana Online Pty Ltd is a registered Australian company, and our Australian Business Number is: 58 113 209 206. 

When you purchase any gifts and souvenirs from our range you can be confident you are purchasing a quality product with a 100% 30 day money back guarantee, on a secure website, and that your privacy is important to us.

  

Our Terms, Conditions, & Disclaimers

The following are our Terms, Conditions, and Disclaimers under which we transact business with you.

We are Australiana Online Pty Ltd trading as Australis Gifts and our ABN is 58 113 209 206. This website and its use is governed by the laws of the State of New South Wales, Australia.

The use of this website is governed by the following Terms, Conditions, and Disclaimers. By using this website you agree to the Terms, Conditions, and Disclaimers as set out. If you disagree with any of the Terms, Conditions, and Disclaimers please do not make any purchases and leave this website. Australiana Online Pty Ltd reserves the right to add, change or delete any or all of the Terms, Conditions, & Disclaimers without notice. Any addition, change, or deletion to the Terms, Conditions, & Disclaimers will become effective 30 calendar days from the date of the addition, change, or deletion.

If you are accessing this website from a country other than Australia, by continuing to access this website you acknowledge that you agree with these Terms, Conditions, and Disclaimers and you agree to indemnify Australiana Online Pty Ltd t/a Australis Gifts for any damages, losses or costs you incur as a consequence of accessing and using this website.

Standard Terms

All prices displayed are in Australian Dollars. Prices of products are subject to change at any time without notification. We only accept payment in Australian Dollars. We accept payment by credit card, paypal, direct deposit, or cheque drawn on an Australian Bank in Australian Dollars. Purchases paid for by cheque will not be shipped until cleared funds have been received in to our bank account. All goods remain the property of Australiana Online Pty Ltd until payment (cleared funds) has been received in full. Whilst we take care to have all products available for shipping, Australis Gifts does not guarantee the availability of any product on this website.

Australiana Online Pty Ltd t/a Australis Gifts reserves the right to accept or reject your order for any reason. All orders accepted and supplied by Australiana Online Pty Ltd t/a Australis Gifts are on the basis that the customer agrees to and abides by these Terms, Conditions, & Disclaimers.

Overseas Customers

All purchases are charged in Australian Dollars by Australiana Online Pty Ltd. Customers whose local currency is not Australian Dollars will have the cost of their purchase converted to their local currency by their credit card provider.

Any customs duties, import duties, tariffs, other taxes, or other charges incurred, or any delays in delivery or confiscations are always the responsibility of the purchaser. Australiana Online Pty Ltd t/a Australis Gifts is not liable for any loss, costs incurred, or damages resulting from charges, duties, tariffs, taxes, delays, confiscations, or non-delivery of products.

Refunds & Exchanges

Claims for a refund or exchange must be made within 30 days of receipt of the product. Approval for return of an item must be obtained in writing (email) from Australis Gifts before an exchange or refund can be processed.

For faulty, missing, or wrong products please contact us within 7 days of receiving your order so we can make enquiries and resolve any issues.

Delivery

Delivery times are indicative only and we cannot guarantee to meet scheduled delivery times. Australiana Online Pty Ltd t/a Australis Gifts is not liable for any loss, costs incurred, or damages resulting from delays, confiscation, or non-delivery of products. Any customs duties, tariffs, taxes, or other charges incurred, or delays or confiscations by Customs authorities in the purchaser's country are the responsibility of the purchaser. Purchases or combined purchases weighing in excess of 15kg will have the freight charge notified by email prior to despatch of the order. Refer to the 'Shippingpage for further information.

Privacy

Australiana Online Pty Ltd cannot accept responsibility for the security of information you send to, or receive from us over the internet or for any unauthorised access or use of that information. Refer to our 'Privacy Policy' page for further information.

Fraudulent Activities

Australiana Online Pty Ltd t/a Australis Gifts records the IP address used when an online purchase is made and checks credit card details for unauthorised use of a credit card, the use of an invalid credit card, or the supplying of a false name and personal details. 

Product Dimensions and Colours

Where sizes are displayed they are approximate dimensions only. They are displayed to help you visualise the product. We have attempted to reproduce the colour of each of our products in the displayed images, but some colour variations may occur due to lighting, and your internet browser and monitor settings.

Any accessories or props photographed with the product are not included with the product, and are not for sale.

Limitation of Liability

To the extent permitted by law, Australiana Online Pty Ltd t/a Australis Gifts and it's Directors and employees are not liable to you or any third party for any indirect or consequential damage or loss in connection with the use of this website. 

Website

Australiana Online Pty Ltd t/a Australis Gifts has taken reasonable care in producing this website, however changes may occur at any time that impact on the accuracy or completeness of the information provided on the website. The website and information therein may contain errors, or omissions. To the extent permitted by law, Australiana Online Pty Ltd t/a Australis Gifts does not warrant the accuracy, reliability, or completeness of information on this website or omitted from this website.

All rights in the Australis Gifts website, including it's contents, graphics, and images, are reserved by Australiana Online Pty Ltd. No part of the website including images may be modified, transmitted, reproduced or stored in any form or by any electronic or mechanical means, including information and retrieval systems, without the prior written permission of Australiana Online Pty Ltd.

Links to Third Party Websites

Links to third party websites should not be considered as an endorsement, recommendation, or approval of those sites or the products, services, or information they contain.

Virus Protection

We recommend that you use a firewall and anti-virus software with up-to-date virus definitions. Whilst we take precautions, Australiana Online Pty Ltd cannot guarantee that this website or linked websites are free of viruses, or any other damaging software/programmes. We are not liable for any interference, damage, or loss to you or your computer system in connection with the use of this website.